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  3. My watch winder is completely unresponsive, whether plugged in or on batteries the light will not come on and it will not wind, what can I do to repair or replace?

My watch winder is completely unresponsive, whether plugged in or on batteries the light will not come on and it will not wind, what can I do to repair or replace?

Please try the following:

  • Try powering it by adapter via a different outlet to rule out an outlet issue
  • Try a fresh, brand new set of batteries to rule out any battery issues

If it still has the same issue after trying the above please contact our team here with the following information:

  • Item number and or picture of front of winder
  • Serial number (bottom of winder on metal plaque)
  • Current ship to address and phone number
Updated on November 3, 2026

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