How do I exchange/return a product?

All returns must be authorized within 14 working days of order receipt. Products must be returned in new, unused condition and in the original packaging. Items not returned in new condition and/or without original packaging and accessories are subject to a 20% restocking fee. A Return Authorization is required for ALL returns. Any returns not accompanied by a valid Return Authorization will not be accepted. Please contact customer service by clicking here. to obtain a Return Authorization and for further return instructions.